Privacy Policy

Last updated: March 24, 2026

1. Overview

CallToGive ("we," "us," or "the Service") enables nonprofits to accept donations over the phone through an automated IVR (Interactive Voice Response) system. This Privacy Policy explains how we collect, use, and protect information when you use our platform.

2. Information We Collect

When you interact with CallToGive, the following information may be processed:

Payment card data: Card numbers, expiration dates, and security codes entered during a donation call are sent directly from the caller's device to Stripe's servers for tokenization. This data never passes through or is stored on CallToGive's servers.
Donation amounts: The dollar amounts entered are sent to our server solely to process the charge through Stripe on behalf of the nonprofit.
Contact information: If you submit an inquiry through our website, we collect your name, email address, and phone number to respond to your request.
Standard web logs: Our hosting provider may automatically collect IP addresses, browser type, and access timestamps as part of standard server operation.

3. How We Use Information

Information is used to process donations and respond to inquiries. We do not:

Store credit card numbers, expiration dates, or security codes on our servers
Use donor data for marketing, advertising, or profiling purposes
Sell, rent, or share personal information with third parties beyond what is necessary to process payments

4. Third-Party Services

Stripe: Payment tokenization and charges are processed by Stripe, Inc. Card data is transmitted directly from the donor's device to Stripe using their secure API. Stripe's handling of this data is governed by the Stripe Privacy Policy.

5. Data Security

We implement the following measures to protect data:

Client-side tokenization ensures raw card data never reaches our servers
All communication with Stripe is encrypted via HTTPS/TLS
Our server only processes opaque Stripe tokens, not actual card details

6. Cookies

CallToGive does not set any first-party cookies. Third-party services (such as Stripe) may set their own cookies as described in their respective privacy policies.

7. Children's Privacy

This Service is not directed to individuals under the age of 13 and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page.

9. Contact

If you have questions about this Privacy Policy, please contact us at: [email protected]